These Terms & Conditions explain the general rules that apply when you use the iCodeBrands website, request our services or work with us on a project.
READ TERMSThese terms are designed to provide a clear understanding of our services, project process, payments, responsibilities and the way we work with our clients.
By accessing the iCodeBrands website, submitting an enquiry, approving a quotation or engaging us to provide services, you agree to these Terms & Conditions together with any additional written terms provided in a quotation, proposal, agreement or invoice.
If specific terms contained in an approved project agreement differ from these general Terms & Conditions, the specific written project terms will apply to that project.
iCodeBrands provides digital, creative, technology and marketing-related services based on individual client requirements.
Full branding and visual identity.
Website design and development.
ERP and business automation solutions.
Graphic designing and creative content.
Production and video editing.
Other customized IT and digital services.
The scope of each project will normally be defined through a quotation, proposal, project brief, invoice or other written communication agreed between iCodeBrands and the client.
The agreed scope may include deliverables, features, design requirements, quantities, timelines, fees, payment stages and revision allowances.
Project fees and payment arrangements will be communicated through the relevant quotation, invoice, agreement or project communication.
Depending on the project, payment may be requested in full, as an advance payment, or through agreed payment stages or installments.
Work may begin after any required advance payment has been received.
Milestone payments may be required before later project stages begin.
Final files or completed deliverables may be released after applicable outstanding payments are settled.
Additional work outside the agreed scope may be quoted separately.
Clients are responsible for providing the information, materials, approvals and access reasonably required for us to complete the agreed work.
Provide accurate project requirements.
Provide required text, images, branding assets and information.
Provide feedback and approvals within a reasonable time.
Ensure supplied materials can lawfully be used for the project.
Revision allowances may differ depending on the service or project package and will be communicated where applicable.
A revision generally means a reasonable adjustment to existing agreed work. A significant change in direction, new features, additional deliverables or a new concept may be treated as additional work.
Additional charges may apply where requested changes extend beyond the agreed project scope.
Any delivery date or estimated timeline communicated for a project is based on the agreed scope and the information available when the estimate is provided.
Timelines may be affected by changes in project requirements, delayed feedback, delayed approvals, missing content, third-party services or circumstances reasonably outside our control.
Where a material delay occurs, we will communicate an updated timeline where reasonably possible.
Ownership and usage rights for final project deliverables will depend on the specific service and any written terms agreed for the project.
Unless otherwise agreed, rights in approved final deliverables intended for the client may be transferred or licensed after all amounts due for the relevant work have been paid.
Pre-existing materials, reusable tools, frameworks, templates, processes, methods, know-how and third-party materials remain subject to their existing ownership or licence arrangements.
Where appropriate and unless confidentiality requirements or another written agreement prevent it, iCodeBrands may display completed work as part of its portfolio or promotional materials.
Certain projects may depend on third-party products or services such as hosting, domains, plugins, APIs, payment gateways, software platforms, advertising services, fonts, stock assets or external platforms.
Third-party services are generally governed by the terms, pricing, availability, licensing and policies of their respective providers.
Changes made by third-party providers may affect integrations, functionality, availability or ongoing costs.
If a project is cancelled after work has started, amounts relating to completed work, committed resources, approved stages or non-recoverable third-party costs may remain payable.
Any refund eligibility will depend on the circumstances of the project, the amount of work already completed, agreed project terms and applicable law.
Where a project-specific cancellation or refund policy is included in a quotation, proposal or agreement, that policy will apply to the relevant project.
Where either party receives confidential business, technical or commercial information in connection with a project, each party should take reasonable steps to protect that information from unauthorized disclosure.
Confidentiality obligations may also be governed by a separate non-disclosure agreement where one has been entered into.
You may use our website for lawful purposes and to learn about, enquire about or obtain our services.
You must not intentionally misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code or use the website in a manner that infringes the rights of others.
We aim to provide professional services based on the agreed project scope and requirements.
However, unless specifically agreed in writing, we do not guarantee particular commercial results such as revenue, sales, search engine rankings, social media reach, advertising performance or other outcomes that may depend on external factors.
Nothing in these terms excludes rights or obligations that cannot lawfully be excluded.
To the extent permitted by applicable law, each party's liability in connection with a project will be subject to any limitations contained in the relevant project agreement and applicable legal requirements.
iCodeBrands is not responsible for losses caused solely by third-party outages, third-party platform changes, unauthorized changes made by others, incorrect information supplied by the client or circumstances reasonably outside our control.
A project or service may be suspended or terminated where required payments remain outstanding, where required cooperation is not provided, where the project is being used for unlawful purposes or where continuing the engagement would otherwise be unreasonable.
Where reasonably possible, the relevant client will be informed before suspension or termination.
Information submitted through our website or provided in connection with our services may be handled in accordance with our Privacy Policy.
Please review our Privacy Policy for more information about how personal information may be collected, used and protected.
We may update these Terms & Conditions when our services, business practices or website change.
The latest version will be published on this page together with an updated revision date where appropriate.
Project-specific terms already agreed in writing will continue to apply in accordance with those agreements.
Unless otherwise agreed in writing, these Terms & Conditions and our service relationship are intended to be governed by the applicable laws of Sri Lanka.
Any mandatory rights or protections available under applicable law remain unaffected.
If you have any questions about these Terms & Conditions or the terms that apply to a specific project, please contact us.